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Case Study – Total Talent RPO
Global Insurance, Reinsurance and Investments Business
Challenge
Embed talent acquisition as an SME function within HR through the provision of on-site Recruitment Business Partnering services
Deliver HR operational excellence by embedding manager self-service
Technology needs to drive HR service offering
Implementation of global HR policies and strategies
Continued transformation and drive for cost save across the group. This included hard cost saving targets in cost per hire and time to hire
Solution
An embedded onsite Avencia talent acquisition team and on-shore Resourcing Delivery Centre and Operations team
Talent Acquisition embedded as SME function within HR and partnering daily with L&D, HR Business Partners and HR Operations
Implementation of global HR and talent acquisition technology
Technology user adoption programme and real-time global insights and dashboards
Weekly, monthly, quarterly and annual MI reporting, analytics and commentary
Agree and monitor D&I metrics for Executive Committee and Group CEO
Advise on IR35 impact on talent pools and sought after skills and transition to FTC and permanent hiring
Result
Strategic:
External market benchmarking and competitor compensation analysis to support internal benchmarking. IR35 advisory services. One global talent acquisition team (hybrid in-house and RPO).
Operational:
Direct sourcing mandated and time to hire for mid to senior hires of 43 days; competency interviewing, and interview toolkit implemented.
Financial:
c.£300,000 per annum cost save for RPO.
Cultural:
Raising awareness of DE&I, recruitment best practice instilled in hiring manager behaviours, EVP, wellbeing and flexible working.
“The Chief People Officer and I as well as the extended HRLT, acknowledge the partnership approach and the success demonstrated in 2020. We now turn our focus to the evolution of the partnership.”
Group Head of Talent
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